Compassion is More Important Than Cost at the Doctor’s Office.
February 6, 2018 - Patients would overwhelmingly select a doctor who displays compassion and clinician empathy over one who is less expensive, according to a recent survey from HealthTap obtained via email.
The survey, which questioned both patients and providers about the elements most important when ranking doctors, showed that 85 percent of patients value compassion in healthcare. Another 85 percent of patients said that doctors who are knowledgeable deserve high rankings.
Patients gave less value to doctors who charge lower prices, the survey found. Thirty-one percent of patients said that low cost was of value when selecting a provider. Forty-eight percent of patient respondents said that short wait times were important to them.